Returns Policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! Free returns on orders over $100 within 30 days of purchase. You can return your product for a different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

Below are some examples of common exceptions: 

  • Discounted items and slippers are final and cannot be returned or exchanged.
  • Returned items must have tags still on and be returned in original product packaging.
  • Returned items must have no visible signs of wear or use.

To initiate a return, please complete the following steps:

  1. Reply to your order confirmation email to request which products you would like to return.
  2. On orders under $100, shipping label to be arranged by customer and addressed to: FIRST CHOICE DISTRIBUTORS, 14-28 Montague St, Sth Melbourne, VIC, 3205
  3. On orders over $100, print the prepaid return shipping label that you will receive by email.
  4. Send all items back to us using the label provided.


About Us

First Choice Distributors is an Australian owned & operated clothing company focused on high-quality manufacturing and design. Now the home of iconic Australian brands (such as Pelaco and Toronto), for 30 years, First Choice Distributors has been partnering with many iconic Australian and New Zealand brands to bring their visions to life. As well as developing new styles for our own lines, our in-house team can work with brands to develop custom-made, private-label apparel.


We have long standing relationships with many suppliers who specialise in cut & sew, wovens and full fashioned knitwear. Our extensive overseas supply chain and long-standing relationships with our suppliers allows us to drive down the cost of our production while improving quality and speed to market. At First Choice, we make regular visits to our supplier’s factories to ensure that top quality is achieved.


We can handle all your warehousing and logistical needs. Our third-party warehouse is very experienced in goods receivership, storage and frequent dispatches.